Order Confirmation and Payment
After adding all the items to your shopping cart and submitting the order, you will receive an order confirmation on the same day. You can pay for your order using any of the payment methods provided on the online store www.skinstars.lt. If you choose a bank transfer, please transfer the money to the specified bank account number, making sure to include the order number. Please make the payment for your ordered items within 3 (three) days from the order confirmation date. If the order is not paid within this period, it will be automatically canceled.
When placing your order, don’t forget to provide accurate information:
1. Recipient’s name and surname
2. Delivery address
3. Postal code
4. Phone number
5. Email address
Delivery Methods
We will ship your order to any destination within the directions specified on the online store www.skinstars.lt. We ship products via registered mail, parcel lockers, or courier to your home, office, or any other convenient location, depending on your chosen delivery method.
1. Lithuanian Post (Lietuvos paštas)
1.1. Orders are delivered by Lithuanian Post. The order is shipped via registered mail. Lithuanian Post handles the delivery of products. The estimated delivery time in Lithuania is approximately 3 – 5 working days from the shipment of goods. More detailed information for international shipping is available at www.post.lt. Delays may occur due to disruptions in Lithuanian Post’s operations, such as during holiday seasons. Shipments are delivered to the specified address by Lithuanian Post on working days during working hours. In the event of the recipient not being present or for heavier shipments, a notice is left, and the recipient can collect the shipment at the nearest city or district post office, based on the specified delivery address.
1.2. The delivery cost is visible to the customer when placing the order.
2. Delivery to Omniva Parcel Locker
2.1. Orders are delivered to a parcel locker via Omniva parcel service: The order is shipped to your chosen Omniva parcel locker. The estimated delivery time is 2 – 3 working days from the shipment of goods. When the goods are delivered to the parcel locker, the recipient is informed via a short SMS message and an email. The message will contain all necessary information for collecting the parcel from the locker.
2.2. Delivery cost for delivering to Omniva Parcel Locker: Orders with a total value of 50 EUR or more are delivered FREE of charge to all Omniva parcel lockers in Lithuania. For orders with a total value less than 50 EUR, a delivery fee of 3.00 EUR is applied when delivering to all Omniva parcel lockers in Lithuania.
3. Delivery to LP Express Parcel Locker
3.1. Orders are delivered to a parcel locker via LPexpress parcel service: The order is shipped to your chosen LP Express parcel locker. The estimated delivery time is 1 – 2 working days from the shipment of goods. When the goods are delivered to the parcel locker, the recipient is informed via a short SMS message and an email. The message will contain all necessary information for collecting the parcel from the locker.
3.2. Delivery cost for delivering to LP Express Parcel Locker: Orders with a total value of 50 EUR or more are delivered FREE of charge to all LP Express parcel lockers in Lithuania. For orders with a total value less than 50 EUR, a delivery fee of 3.00 EUR is applied when delivering to all LP Express parcel lockers in Lithuania.
4. Home Delivery Throughout Lithuania via Courier:
4.1. Orders are delivered by a courier throughout Lithuania. The products are delivered to your home, office, or another location between 08:00 and 17:00 on every working day. The delivery duration is 2 – 3 working days from the shipment of goods. Before delivering the products, the courier will contact you at the contact phone number you provided and notify you of their arrival. The ordered products are handed over only to the person who placed the order unless otherwise agreed. Before accepting the shipment, please check the condition of the package (it should not be opened, torn, or otherwise damaged). If the package is damaged, please immediately report it by calling +370 68772725 and do not accept the shipment.
4.2. Delivery cost when using a courier: A delivery fee is applied for product delivery throughout Lithuania, except for the Curonian Spit.
NOTE! Delivery of goods to the Russian Federation and Belarus is not carried out.
5. Delivery abroad
We deliver goods quickly and safely to foreign countries. In cooperation with AB Lietuvos paštas.
The prices for the delivery of goods abroad are preliminary and may change after placing the order depending on the specific delivery address and the prices of our partners’ delivery services valid at that time. In the event of a price change, we will contact you after ordering.
The deadline for delivery of parcels to the countries of the European Union is until the 10th. d., and to countries outside the European Union – up to 2-4 weeks. In case of a large flow of parcels and limited communication with foreign countries, the delivery of parcels in Lithuania may be delayed up to 5 days, and foreign parcels may be delayed even longer.
ATTENTION! When delivering goods outside the Republic of Lithuania, import, customs, VAT or other taxes may be applied, the payment of which is the buyer’s responsibility.
More than 90% of the product assortment is available in our warehouse. We strive to deliver products located in European warehouses as quickly as possible. For more precise information regarding the delivery time, please inquire via email at info@gic.lt.